Tokyo | November 5, 2025 — Business and Technology Update
Japanese tech conglomerate Ricoh Co., Ltd. has finalized a deal to sell its U.S. Managed IT Services division to Netrix Global, a Chicago-based technology solutions firm, in a transaction valued at over $100 million.
The move is part of Ricoh’s broader strategy to streamline operations and refocus on its core imaging, printing, and AI-enabled digital workplace businesses, company officials said on Tuesday.
💼 Deal Highlights and Strategic Focus
The acquisition allows Netrix to strengthen its U.S. enterprise technology portfolio, particularly in cloud integration, cybersecurity, and IT infrastructure services.
For Ricoh, the sale marks a strategic pivot away from service-heavy operations toward AI-driven document solutions, edge devices, and hybrid workplace tools — areas that have seen rising global demand post-pandemic.
“This sale enables Ricoh to accelerate its transformation toward a digital services company powered by AI and data analytics,” the company said in a statement.
🌐 Netrix Expansion in North America
Netrix, backed by OceanSound Partners, said the acquisition would expand its managed service footprint and bring in hundreds of new enterprise clients across healthcare, manufacturing, and education sectors.
The firm plans to integrate Ricoh’s IT service personnel and infrastructure into its existing managed cloud operations over the next six months.
🧠 AI and Imaging Remain Ricoh’s Core Bet
Ricoh has been increasingly investing in AI-enabled imaging systems, smart printers, and edge analytics platforms to stay competitive against Canon, Xerox, and HP.
The firm recently announced partnerships with Microsoft Azure and NVIDIA to embed generative AI features into workplace solutions.
Analysts say the sale underscores a growing trend among Japanese manufacturers to offload low-margin service units and double down on AI and automation technologies.
Industry Background
Ricoh acquired its U.S. managed IT business in the early 2010s through a series of regional mergers.
The unit generated roughly $300 million in annual revenue, according to internal filings.
Netrix’s latest expansion adds to its 2024 acquisitions in cloud security and managed infrastructure.
