INVC NEWS
New Delhi — : The Telecom network congestion has surged alongside the rapid expansion of Internet usage, causing widespread call drops and frustratingly slow internet speeds across India. To address these persistent problems, the Telecom Regulatory Authority of India (TRAI) offers two essential mobile applications: TRAI MySpeed and TRAI MyCall. These government-backed tools enable users to monitor network performance and file complaints efficiently, helping improve telecom services nationwide.
TRAI MySpeed: Monitor Your Internet Speed and Report Issues
When internet speed drops below expectations, TRAI MySpeed is designed to be your go-to solution. Available free on the Google Play Store, this app allows users to measure real-time internet speed and directly register complaints if the service is unsatisfactory.
How to use TRAI MySpeed:
Download the app from Google Play Store.
Open the app and tap on “Begin Test” to measure your current internet speed.
View details about your network operator and speed performance.
If speed is inadequate, lodge a complaint instantly through the app interface.
Over one million users have already reported slow internet speeds via this app, underscoring its popularity and impact in addressing connectivity issues.
TRAI MyCall: Tackle Call Drops and Signal Problems
For those plagued by call drops, weak signals, or network coverage gaps, TRAI MyCall offers a dedicated platform to document and report these call quality concerns. This app also comes at no cost and is accessible through the Google Play Store.
Key features of TRAI MyCall include:
Post-call rating system for users to evaluate network experience.
Requirement to enter location, operator details, and specific problems faced.
Data collected helps telecom providers pinpoint coverage blackspots and improve service quality.
By capturing ground-level user experiences, TRAI MyCall enables telecom companies to respond more effectively to network challenges.
Why TRAI Apps Are Vital Tools for Telecom Users
While complaints submitted through TRAI’s apps may take some time to process, their government-backed reliability assures users that their grievances are seriously addressed. Telecom operators treat these complaints as priority issues, actively working to resolve disruptions and enhance network stability.
Leveraging TRAI MySpeed and MyCall empowers users to take control of their telecom experience, ensuring that both internet speed and call quality meet the standards promised by service providers. As internet penetration continues to grow, these apps play a crucial role in maintaining a seamless communication environment across India.
